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General Terms & Conditions General Terms & Conditions

FELDBINDER’s Conditions of Purchase shall exclusively apply to all services provided by the Supplier. Any conditions of the Supplier which are contrary to or different from FELDBINDER’s Conditions of Purchase shall not be valid unless they have been expressly acknowledged by FELDBINDER in writing. This shall also apply when FELDBINDER is aware of the Supplier’s conditions which are contrary to or different from FELDBINDER’s Conditions of Purchase and accepts the delivery of the Supplier without any reservations. In accepting FELDBINDER’s order, the Supplier accepts FELDBINDER’s Conditions of Purchase.

Coppelius’ Conditions of Purchase shall exclusively apply to all this internet shop.

1. Purview

For all Terms & Conditions the regulations of the german civil code shall apply. The judge rules in any particular case.

2. Conclusion of Contract

The contract of purchase is realized by the order of the customer and the confirmation of Coppelius.

3. Reservation

In case of non-availability of ordered products Coppelius reserves the right, to recede from the contract. In this case you will receive a notification in written form.

4. Product Price

The price specified in the order shall be binding.
The price specified in the current shop shall apply (prices are subject to change). Included in the price is 19% value added tax.

5. Delivery & Shipping Costs

5.1. Shipping Costs

The customer has to bear a lump sum for packing and shipping, which can depend on order value, order amount and delivery destination.

This lump sum amounts to 4,00Euro throughout Germany and 8,00 Euro throughout Europe & the EU.

We normally have the order delivered as an insured package by Hermes Versand GmbH.

5.2. Terms of Payment

The payment can only be accepted as advance payment transfer to the following designated bank account:

Ingo Schiller
Berliner Sparkasse
bank code (BLZ): 10050000
account no.: 14329425
IBAN: DE19 1005 0000 0014 3294 25
BIC-/SWIFT-Code: BE LA DE BE

5.3. Delivery

The order will be sent immediately but at least within 14days after receipt of payment. In case of any delay of delivery you will be notified immediately.

5.4. Damages in Transport

Following receipt of the order from the deliverer we kindly ask you to imperatively examine the package for any damages, deviations as to quantity or quality. If necessary the package should opened in presence of the deliverer. Please do not accept any damaged, torn up or obviously opened packages for this means a tacit approval of good order and condition of the package to the deliverer. (In case of doubt please note down the name of the deliverer!)

6. Terms of Return

6.1 Right of Return

You may return the products without given reasons within 14days. The term starts earliest one day after receipt of these terms of return in written form. For the keeping of the term a punctual sending of the return package or a revocation in written form is sufficient.

For sound or data carrier (CD, DVD) applies: only sealed products can be returned. Our articles are normally unsealed. The request of sealing must be given together with the order.

The customer has to beart he cost of return, if the delivered goods are in accordance with the order and if the price of the returned item does not exceed 40Euros. In any other case the return is free of charge for the customer.

The customer is obliged to choose a shipping method, which avoids unnecessary costs. It must be taken care of sufficient franking of the return.

Any revokation or withdrawal must be sent in written form to:
kraemer@coppelius.eu

6.2 Rights of Return

In case of a valid revocation the customer is obliged to render compensation for any deterioration caused by designated or improper use of the return item. You have the possibility to avoid this by merely checking the item on usability and suitability.

7. Terms of Warranty

The legal requirements of warranty apply with the following specifics:

7.1 Obvious especially visible defects of the delivered goods including damage in transit must be claimed immediately at delivery, at least within 2 weeks after receipt with detailed decription. In case of failure to observe the time limit any right of warranty due to obvious defects is excluded. Non-obvious defects must be claimed immediately after detection but at least within one year of warranty period by customers who are not a consumer.

7.2 In case of a legitimate claim the customer has the right of subsequent performance according to legal requirements of warranty or to withdraw from the contract or to reduce the price especially in case of impossible sebsequent performace as regulated by law. In case of withdrawal from the contract the customer is obliged to complete return of the product at the expense of Coppelius.

7.3 In case of questions or complaints in terms warranty we kindly ask the customer to contact kraemer@coppelius.eu.

7.4 Characteristics of the products are not guaranteed by Coppelius except any guarantee is particularly expressed. Coppelius is liable only for damages of the product itself. The customer has right of claim for compensation due to possible consequential harm caused by a defect especially in case of lack of a particular designated characteristics and in case the guarantee was supposed to exclude any consequential harm caused by a defect. Any further claims of the orderer – what ever legal basis may be given – are excluded.

7.5 Aforementioned exclusion of liability under 7.4 does not apply in case of gross negligence or intent and in case of breach of health and life. Furthermore in case of claims in terms of the law of product liability, in case of delay or in case of impossibility in the responsibility of Coppelius and in case of deficiency in title. Furthermore does not apply, if a substantial contractual obligation of Coppelius was culpably violated. In case of violation of substantial contractual obligations the liability, with the exception of intent, gross negligence or the existence of assured characteristics, is limited to the reasonably foreseeable damage.

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